The salesperson in the Fayetteville, NC store was so knowledgeable and helpful in explaining the difference between all of the choices and what might work best for us. Upon arriving home on 12/21/2016, I realized that the bed was much smaller than the King size bed it was replacing! Top quality. Please DO NOT buy from them. But I'm also a stickler for flipping and rotating the mattress. Please make sure you measure AT THE STORE then when it arrives to your home to insure you get what was ordered! Maybe they do, maybe they don't, does not matter. We are encouraging any employees who are not feeling well to stay home and have adjusted our attendance policies as to be fair to employees who need to take time away from work. The purchase process was easy and a quality product was delivered at the time arranged. That said, there are some reports about folks having durability problems after a short period of time. The majority of their stores are located in the eastern United States, but the company ships anywhere in the continental U.S. Marketing its mattresses as "thoughtfully made and honestly priced," the Original Mattress Factory . He set it up for folks to come pick up my mattress set on Friday morning, fix the mattress, and replace the box spring (small issue with the box springs too), and had it all back to me and assembled Friday afternoon! This site's sole purpose is to help you make the decision faster and with more peace of mind. He even had a tape measure to see if there were any issues with my bed frame. Boy did I screw up! I doubt this one will make it to next year and out it goes. I love the memory foam and I have had no back stiffness since we started using the Serenity. The beds are made with a steel frame and have a five-year warranty. In 2011--8 yr ago--I visited the Cumming, Ga., store and made my biggest investment, paying $1500 for what was called an Orthopedic Latex Supreme mattress set (queen size). AAA+++! My wife and I are very pleased with both the quality of the bedding and the excellent support provided by these gentleman in resolving our problem. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. The boxsprings don't have the depth of a "normal" boxspring as well. "IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. Never again! I recommend staying clear. I can feel the springs when I lay down. Great staff and service. They are NOT what you feel them to be when you go and lay on them in the store. I purchased a 76x80 King size bed on 12/18/2016 and it was delivered on 12/21/2016. Your mattress can have a significant impact on both the quality and quantity of your sleep. My son never even took the plastic off. Being a six foot one and a half inch woman, accuracy and dimension is very important to me. Perfect delivery people and a great mattress. Powered by GoodBeds intelligent matching technology, you can even get your My husband and I felt old before our time every morning. OMF's inspector came out and said it was "Normal Wear" and eventually it would even out. Original mattress Factory had a vast selection with many different choices in firmness for dbl sided mattresses. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. We set the bed up the rest of way and slept on it that night.As to the bed, it is the best bed I've ever slept on! $499.95. I am so grateful to Chris and his staff for their patience and calmness. Brought it back within 2 hours. personal mattress requirements including important The amount of use and enjoyment you receive from a product relative to the amount you paid for it. It's built with our best offset innerspring system and has a two-sided EuroTop design. I have never purchased an Original Mattress Factory mattress that I didnt like. How well you sleep on this mattress relative to your previous one. Ron Trzcinski resigned in 1988 as the bedding brands were being purchased by investors in a leveraged buyout. of owners on GoodBed (based on Incredible. It has perfect support level combined with a great level of softness. Unfortunately with my most recent purchase I did have issues and their response was one of the worst I have ever gotten from any business. When they delivered my set, the box springs were actually 7.25". Both my wife and I sleep like babies on this mattress. To show localized store recommendations enter your location. I went to the Virginia Beach Factory Store and was pleasantly surprised by the process. They are super nice, professional, and will take away your old bed, too, along with all the plastic and packaging from the new set. I recently purchased a mattress and springs from Sean at the Freeport Road store and was better than could have ever thought pleased with the sale and expert delivery people. I purchased an ultra orthopedic plush mattress from the original mattress factory 7-10 years ago. See how it all works here. He is out a lot of money.Mattress Firm gives you 120 days to try it out. So your delivery window is pretty much 8 a.m. until 4 p.m. 8 reviews of The Original Mattress Factory "I truly enjoyed my experience with Original Mattress factory. He then said that their customer service would call us. I ended up spending about $100 more for a padded mattress topper. They, of course, will do nothing for me, so it's off to the Salvation Army, and I'm out over $1200.00 (AND I bought the box spring), and I have to go find a new mattress again. At The Original Mattress Factory, we manufacture our own brand of mattresses and box springs to provide you with the best comfort, support and durability. It is too hard and we wake up with sore shoulders and back pain. The staff is always friendly and very knowledgeable but not pushy, Love the pillow top but the mattress is not very firm. +/- lasting support +/- pain relief +/- firmness. The company has been known since the 20th century as the market giants. Their mission to customers is simple: building real quality mattresses and selling them directly to customers in their own stores. Before shopping at Original Mattress Factory Classic, take a short quiz to find which of their mattresses best matches your The algorithm accounts for how many ratings there are and how the scores compare to other products. Do yourself a favor - DO NOT purchase a mattress at the OMF. They didn't bring it back until a day after, however, which meant that the store considers it "used" and not returnable. We bought one of the top rated mattresses, King Orthopedic Euro Top. I think about my bed and my bad decision daily. Everything was in stock and they threw it all in the van for me.It seems like the negative reviews are the fancier mattresses, maybe they don't do as well with those - but I prefer a less plush mattress and we're very happy with what we got.VERY low pressure sales, very happy with the mattresses. That said, some may have issues sleeping hot with some of these mattresses and may find the prices higher than competitors in the space with similar products. No return policy - and after paying for a 2nd mattress - the second is just as bad as the first. If you use one of these and buy something, Slumber Search may make a small amount of money. All rights reserved. Answer a few questions to see good matches for you with I weigh 150 pounds and sleep alone but the mattress is worn out. ", "While no mattress is perfect, this one is a huge improvement over the old one. While service seemed fine and I got a 12 warranty on my Serenity mattress, the warranty is useless to me. Seriously we love it. When it comes to your own comfort, your own body is the only North Star. Firm Soft. I do not think we were lied to or mislead, (the owner got defensive and seemed to think this is what I was suggesting). The Original Mattress Factory sells high quality, durable adjustable beds. She said she would never be able to sleep on it. Dig in deeper to learn if they deliver on that promise. *All metrics regarding customer sentiment are based on aggregated public review content, including reviews that have been submitted to this site and elsewhere that have been evaluated by our data science team. WASTE OF MONEY AND TIME. The first one we bought second hand when we were in college. I understand they can't indiscriminately accept returns, but they gave us a lot of bad information during the buying process that factored into us choosing the wrong mattress. We feel our quality at every price level is second to none! we went to Mentor, Oh. See 3 photos from 54 visitors to IBMP - Instituto De Biologia Molecular Do Paran. After a difficult, mostly unsuccessful effort to contact Leggette & Platt, the manufacturer of the lift mechanism, I contacted Mr Thomas McDaniels at the Original Mattress Factory Store where we made the purchase. They said if the visible indentation isn't over 1.5" they won't warranty claim it. The Original Mattress Factory celebrates 30 years. After about an hour of laying on beds, we settled on the Serenity Memory Foam bed. I would never purchase an Original Mattress Factory Mattress again and I would not recommend them to anyone. No pressure sales. Original Mattress Company has the best mattresses. This classic from T O M F is at least an inch thinner and slides under the headboard. Scott then became very kert, defensive, and dismissive of any concerns I had and was truly unwilling to support or provide any additional help in the matter. Don't waste your time at other places. Editor's Note(s): Family that visits frequently said that the guest bed mattress was too firm so we went shopping for a very soft one. Dont fall for it! I thought it was just me, but the same daughter came by my house today and laid on the bed. Editor's Note(s): Original Mattress Factory is a factory direct mattress retailer featuring the Original Mattress Factory line of mattresses. Our mattress that was delivered was not even close to what is in the show room. personal match score for each of Original Mattress Factory Serenity's Sign up to receive OMF updates, sleep and mattress care tips, and more. Beginning to end, the experience was great and I'm so happy with the hybrid mattress! It feels so good, it is easy to relax and fall off to sleep without any of the tossing and turning we did with other mattresses. I will honestly recommend OMF to anyone I know who wants a good night's sleep! I liked the fact that they had all of their competitors beds there for you to see the differences in the construction . We replaced a 15 yr. old ortho from OMF. I heard good things about OMF. What he, and the top banana backing him up didn't know or consider, were the connections that seemingly helpless people of reversed fortunes sometimes have; the potential customers that can be lost when a business treats someone poorly. ", "So far after 2 months it's been wonderful sleeping on the new mattress. ", "Just outstanding from the sale to delivery. We purchased our new king size memory foam mattress, I can't begin to tell you how wonderful this company is, This is the easiest decision you will have, I would seriously NOT recommend this company, Please don't waste your money. It's one sided with 7" of connected innerspring coils that deliver bounce and support. ", "The overall experience was pleasant. Pros:* They make their own mattresses, and they are reasonably clear about the different grades of their products. and any available GoodBed editorial coverage. We returned it during the trial period. It served us well for 8 years of our relationship. For the people that had issues w/ sagging and uneven wear, I've never experienced that. pay their drivers $50 to come and turn them for us! Get The Best January 2023 Mattress Deals! They told us that every orthopedic mattress they have is highly supportive (9/10) and we should choose between them based on comfort, so that's what we did. The Original Mattress Factory's customer service is top notch! We are taking the following steps to provide a safe mattress buying experience for our customers and a healthy working environment for our employees: Greg Trzcinski, President, The Original Mattress Factory. A new venture for industry veterans. We will be back again!! unique needs and preferences. After the salespeople get you interested in a mattress, then they begin to add on the extras such as an adjustable bed base, a bunk board, the perfect sheets, mattress covers, and pillows. Worst purchase decision I've made in a long time! a rating of 1 star is too high. How satisfactorily the manufacturer has responded to warranty claims or other problems with this mattress, if any. Thank you OMF! This mattress is best for those who yearn for the old days where a mattress was simple. Really over-priced product. Awful experience would not recommend ! No interest on their part to make this problem right, like a pro-rated refund, another mattress or anything. The pros: Multiple firmness options for all-foam mattress varieties. With minimal foam and cotton padding, don't expect much give. It was their next to lowest priced mattress, but still, it was just a few weeks old. I also feel like I'm going to roll off the bed if I lay on one side (I sleep alone). I am sleeping well with no back problems!!! I love the fact it 's a 2-side mattress. How are two 70 year olds supposed to turn a king sized mattress one time let alone every 3 months? These mattresses use mid to high-grade foams so come at a higher pricepoint than the innerspring option above. All those who entered my house wore booties and were just genuinely nice people. Again these were the MOST basic ones they sell! Would not do business with again. Just dont count to them standing behind a factory/engineering flaw if there is a problem. It is now Jan. 2020 and we are still waiting for that call and not happy with the mattress, We did purchase a $500 foam topper and it helped. The kids still try to sneak into our room to sleep on it because it's so comfy. I will certainly recommend the Orthopedic Pillow Top Mattress Set and The Original Mattress Factory to all my friends and colleagues. Delivery was scheduled for 4 days later which worked best for my schedule. Many places now dont offer dbl sided mattresses. I am beside myself. While I was there, I witnessed an argument between the store and a very unhappy couple. We work directly with the leading online mattress retailers to get the best available discounts for our users.With this code, the savings will be immediately applied to your order. I will never recommend anyone to purchase from you. Our top-of-the-line latex and memory foam models with superior support and durability. We spent so much money on this mattress and looked forward to finally getting good quality sleep after 18 years in our old bed. Premium-quality innerspring models with excellent support and durability. Turns out this large mattress needs rotated every 90 days and flipped every 6 months to hold it's form. She has said mattress is extremely comfortable. Sounds like a commercial BUT its true! We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Highly recommend Original Mattress Factory.It was recommended to me by Consumer Reports. I can't begin to tell you how wonderful this company is. Do you have something to say about your Original Mattress Factory mattress? Powered by GoodBeds intelligent matching technology, you can even get your It is forgiving, soft and feels like you melt into it but it is also somehow a little firm. Delivery, another $38. That couldn't be further from the truth though! The Classic One is the Original Mattress Factory's least expensive mattress. We'll go through each of their mattress lines in depth below. The one gentleman made some calls - we could have a split for a nominal up-charge but it wouldn't match our set. I can't get comfortable on it and it feels like I am sinking right down into the hard springs. Don't obsess. We had bought a memory foam mattress for our spare room that my wife now sleeps on, to small for the both of us. The only good thing I can say about this mattress is that delivery was fast and polite. If this is your business, claim your profile to update this information directly. We won't buy from them again though. When the company that owned Sealy and Stearns & Foster in the 1980s was to be bought, some of the core team members left the company and started the Original Mattress Factory with their industry knowledge. The up-charge didn't bug me but settling for a cheaper box spring did. We purchased a California King a few years ago. Companies in the GoodBed community believe in providing consumers with straightforward information, quality products, and good service. The store in Fayetteville is wonderful. Horrible. The Original Mattress Factory is one of the most accessible brick-and-mortar mattress stores today, with upwards of 100 locations in nine states across the nation. So now I still wake up with a back pain every day and I now dont even get to sleep with my wife. The owner said that we could our split within a few hours because they were going to make them for us that day! I bought the Orthopedic Pillow Top Mattress Set about three weeks ago and this is the best mattress I have ever had in my life. Avoid this place at all costs. The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. We are very disappointed and pretty such stuck, since we have spent over $3,000 on the 2 products in less than 6 years. Initially the fact that I could not return the mattress didn't bother me. Therapedic BackSense Bentley Medium Mattress. location said "It's not there problem!" I have so much regret. We have been a long time customer. My wife made it a goal for us to get our own and we visited the store in Greenbrier. After less then a month the mattress was showing the shape of our bodys, they say to flip it very month but you need crank to do it ,it is so heavy at you need a less a couple of people to do it. Cold not be more pleased. Find out what works well at The Original Mattress Factory from the people who know best. available mattresses, each of Original Mattress Factory Regency's I am writing this review so other people dont get caught up in the not true Advertising that you here on the radio. Product sells itself. The safety of its employees serves as the companys top priority. I trust the OMFs craftsmanship. Hill store by Homestead and every part of the experience was excellent. Love the comfort and have kept up with the recommended rotation to ensure proper wear. We never considered another mattress. They have spread across the US since, but knowing the mattress is manufactured here is an invaluable selling point for us. Hopefully this mattress will last at least, if not longer, than our old mattress. They would come back in an hour. We didn't have a lot of money to spend and bought a double sized, supposed to be 10 inch deep mattress. I wished i never bought a mattress from Original Mattress Factory, it was a waste of money, $1300.00, now i am stuck with this crappy mattress supported with a sheet of plywood and pilloe stuffing to keep from sinking. ", "Good. Tested at the store nice and soft and "plush". Will never buy from OMF again. The only problem with the mattress is that we don't want to get out of it! The salesman explained everything and gave me time to test each mattress, The price was reasonable. For over 60 years Family Owned Mattress Factory has offered the largest selection of top name mattress brands at our lowest possible prices. You have lost a customer for life. Don't buy a mattress from this place. Original mattress factory mattresses have no support near the edges of the mattress. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. Our national brand mattress was well past it's prime. The handles make standard flip-rotation easy enough. The man acted like I was making it up. I don't think it's the same when delivered. Click here to learn more. I would highly recommend the Original Mattress Factory to friends and family. Also love the fact that it's two-sided, a feature our previous, as well as most new mattresses, don't have. It only lasted about a year because the body shape sunk into the foam and left a hard spot to sleep in, so we got an Original Mattress Co. product. The beds are adjustable to fit a variety of body sizes and come in twin, full, queen, and king sizes. This company won't even think about fixing a mistake. I purchased an orthopedic plush pillow top for $966.79 May 5, 2019. The mattress measured at 7". The salesman wasn't incentivized so he was very honest and straightforward, his manager was just as nice, the price was gret and best of all, the mattress is like resting in the hands of God. With other stores, I felt like I was walking onto a used car lot. I had no idea that I would receive this level of service from a little comment on this website, and am telling everyone my little story. I had the bed delivered since the master is on the third floor of my condo. Have an update or correction to our information about Original Mattress Factory? Queen $549.95. Now we're in the market for a feather cover for it to try and make it softer. Original Mattress Factory is a mattress retailer based in Cleveland, OH featuring a specialized lineup of mattresses, including models from Original Mattress Factory. Like having an HOA for my mattress. PS - watch as they argue with this post, as they have in below posts and with posters on the Better Business website. Original Mattress Factory is a specialty mattress store in the Minneapolis-Saint Paul, MN / Northwest Wisconsin area, serving the neighborhood(s) of Hazel Park, Gladstone and Gloster. I came in with a battery of questions for the salesperson, and he was very thorough with all his answers. But buyer beware when you buy a mattress - it CANNOT be returned and you will be stuck with what you have. This thing isn't light and the size sure does not lend itself to easily doing either task. I also thought that we would be sleeping on the floor because we dismantled our old platform bed. If you don't like it you can bring it back. They essentially just stole this money from us. Find local businesses, view maps and get driving directions in Google Maps. He was there to answer all our questions but never pressured us. It is like sleeping on concrete. GREAT!!! We will continue to monitor what is happening in our local markets and plan to adjust business operations and policies as needed. The standard length for bed frames is 80 inches (look it up). So I paid another $244.10 to downgrade to a plain orthopedic plush with no pillow top. Paid $1800 for this mattress. Totally mislead by the sales person. I don't know how that is possible but it is living up to its hybrid name. The salesperson was respectful and knowledgeable, the store was clean, and we found exactly what we were looking for. Thank you Chris. Sink in, sit up to tur, Worst experience ever buying bedding. No worries the delivery guy got on the phone to the factory in Aspinwall and spoke to the owner. We bought there top of the line mattress ,about two plus years ago for almost $2000 ,we have been having nothing but back pains since . In fact consider another retailer all together. Bought pillow top 'Orthopedic' mattress in 2011. Before shopping at Original Mattress Factory Regency, take a short quiz to find which of their mattresses best matches your I would leave negative * if I could! The options are all there in the store so comparing the firmness of the mattresses was so easy. Have had it for about 3 months. Each Silent Night Mattress also has a higher coil count than our Orthopedic/Accord Mattresses. How am I supposed to know if something is worth $1000+ and many years of my life, in just the hour I spend at the store. We would recommend that the factory not only put handles on the sides of the mattress but also put handles on the head and foot of the mattress. 365 Day comfort Policy Did Not cover our issues! The safety of its employees serves as the company's top priority. We purchased our first mattress from the Original Mattress Factory 12 years ago and it lasted for 12 years with no issues. This could be due more to quality control issues, so you may or may not experience this yourself.The pros: Their mattresses are made with mid-grade materials in their US factories.The cons: Some have experienced durability issues over a shorter period of time than average so if you have a larger body type, make sure to do more research. Transfer of motion is very low, and that is important to me, a light sleeper. We are sleeping well these days and hopefully for many years to come. ", "Salesperson was not pushy, but offered a wealth of information to help us make our decision. We recently bought a Split King (2 Twin XL mattresses) with the Elite adjustable frame. It is a sales pitch, nothing more. Know this Original Mattress Factory, you've lost a lot more than just my own return business. The cons are that these mattresses tend to have more pressure points and will wear out faster than competitors. I've had them for about 3 years, and they're terribly uncomfortable. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. Ridiculous! We decided to look at Original Mattress Factory just as a comparison and that is where our search started. IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. It was exactly the same.. We then called and they said that there is nothing wrong with it. We make these products in our locally . They will be the 1st place to go to now. Based on 3,663 real owner experiences with this brand. Don't buy without a return guarantee. Serta SleepTrue Meadow Brooke Plush Pillow Top Mattress. We have had the bed for a month now. Purchased an Orthopedic Euro Top 12/4/2019.
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